Data residency
Your project data stays in Australia.
Siteovo runs entirely on Australian-hosted infrastructure. Your chat data, your schedules, your variations, your audit trail — all stored in Australia, governed by Australian law. Even our AI inference runs on Australian-deployed models.
1. Where your data lives
All customer data hosted in AWS Sydney (ap-southeast-2) region. Multiple availability zones for resilience. No data replication outside Australia.
2. Why this matters
Tier 1 head contractors increasingly require AU data residency for any sub-contractor tool that handles project data. Government infrastructure projects often mandate it. Siteovo meets the requirement out of the box.
3. Australian Privacy Principles
Siteovo complies with the Privacy Act 1988 and the Australian Privacy Principles. We respect APP 1–13.
4. Encryption
AES-256 at rest. TLS 1.3 in transit. Encryption keys managed in AWS KMS, AU region.
5. Access controls
Only authorised Siteovo support staff can access customer data, and only when responding to a support request from your team. All access is logged in an immutable audit trail.
6. AI inference
Ovo (our AI) runs on Anthropic and OpenAI inference endpoints. Where possible, we use Australian-hosted endpoints; otherwise, we use providers with Australian data processing agreements that prevent prompt data being used for model training. No customer project data leaves the AU residency boundary for AI processing.
7. Backups
Daily encrypted backups, retained 30 days, stored only in AU regions.
8. Sovereignty
No customer data leaves Australian jurisdiction. We will not transfer data offshore without explicit customer consent.
9. Compliance roadmap
Actively pursuing ISO 27001 certification (target 2027) and SOC 2 Type II (target 2027).
10. Procurement support
For Tier 1 builders or government procurement teams requiring documentation, use the contact form and select “Partnership enquiry” or “Privacy / security” from the dropdown. We’ll send our security pack.
Last updated: 20 May 2026.